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Cleaning Inside the Machine (Bottom Plate Cleaning)

Remove stains inside the machine as follows. Clean this way regularly, because any dust or excess ink in the machine may get on your printouts.

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What you will need: one sheet of A4 or Letter-sized plain paper*

* Use a new sheet of paper.

  1. Make sure the machine is on.

  2. Select Setup on the HOME screen, and then press the OK button.

    The setup menu screen is displayed.

  3. Select Maintenance, and then press the OK button.

    The Maintenance screen is displayed.

  4. Select Bottom plate cleaning, and then press the OK button.

    A confirmation screen is displayed.

  5. Select Yes, and then press the OK button.

  6. Follow the instructions to remove any paper from the cassette, and then press the OK button.

  7. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold it.

  8. Fold one side in half again, aligning the edge of the sheet with the center crease. Unfold the paper and press the OK button.

  9. Load only this sheet in the cassette, with the ridges of the creases facing up and the edge of the uncreased half facing away from you.

    Important

    • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded.

  10. Pull out the output tray extension and open the paper output support.

  11. Press the OK button.

    The paper now cleans inside the machine as it passes through.

    Check the ridges of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.

  12. Press the OK button when a message is displayed indicating that cleaning is finished

    Note

    • When repeating Bottom Plate Cleaning, use a new sheet of paper.

If the problem remains after repeated cleaning, protrusions inside the machine may be stained. Carefully wipe off any ink on the protrusions using a cotton swab or the like.

Important

  • Before cleaning the machine, turn it off and unplug it.

    • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off.
    • Remember that faxes cannot be sent or received while the machine is off.
    • Unplugging the machine will reset the date/time setting and erase all documents in the machine's memory. Send faxes, print documents, or save jobs to a USB flash drive as needed before unplugging the machine.